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NOVAK - HOME TO AUSTRALIA’S BEST P.M’s

Nobody does it better? We Do!

Voicemails, messages, unanswered e-mails…sound like your Property Manager? It’s a sad fact that the PM (property management) division of a typical real estate company is the ‘poor cousin’ of the sales division. Right? Wrong. Our same day e-mail reply policy + record leasing time + ‘offers over’ asking price 4 rent + 24/7 ‘we never sleep’ strategy + FREE marketing = over 1500 managed properties.

A LOT of homework goes into buying an investment property, but the process doesn’t end there.

Hunting down the best property manager (PM) requires as much research as the buying does.

So, how do you tell the difference between a great PM and a bad one?

A PM needs to ensure the tenants are looked after, the appropriate legal documents are in place, maintenance is carried out professionally, rent is collected on time and tax records kept.

This protects the value of an investment, helps to attract better-quality tenants and minimises your worries.

Understanding the local market is a PM’s greatest asset because, in his opinion, many landlords are receiving 10 to 20 per cent less in rent than market value dictates.

It’s important as a landlord choosing a PM that you ‘click’ with that PM; They should have a great personality and should know their job inside out. What you don’t want is some agent who’s just waiting to jump-start their real estate career and get into sales.

You need to have good communication with your PM and not just during the letting process – it should continue throughout the tenancy as well.

Sadly, most people‘s experience’s in the past is that so many just don’t return calls.

Part of that good communication is them letting you know when you’ve got a good tenant because that makes a difference when it comes to reviewing the rent.

If the Pm doesn’t suggest a rent review then they’re not doing their job, but if they know you’ve got a great tenant who pays on time and looks after your property then they can suggest a smaller rent increase so the tenant will stay on.

Many people feel that they can save money by managing their property themselves. While this may be the case, Property Management is a very specialised field which at times involves chasing arrears, dealing with ‘tricky’ tenants, carrying out lists of repairs on a property, having a ‘golden’ list & a great relationship with tradespeople you know & trust, going to tribunal, withholding bonds & the list goes on & on. Managing a property is a lot more time-consuming than one would ever imagine.

You should think of it as a long-term relationship and remember that it’s all about maximising return for your asset.

So, how do we differ from the rest? Why is it that The Novak Agency manages the largest portfolio of rental properties north side of the bridge?

In a nutshell…..we hire the best PM’s in town. We train, train, train & train. Our facilities, systems, processes, service, stunning HQ, professional, extremely good looking team all play a huge part in the reason why we manage so many properties. We are available 24/7 – we never sleep….does your agent? Our same day e-mail reply service is real & it works….sure to put a smile on anyone’s dial. We do ‘offers over’ for rentals not just sales, therefore achieving the best possible rental return for our landlords. We attract quality tenants who are thoroughly assessed by a dedicated team of PM’s, our turn around for rental properties is super fast …….& the list goes on & on & on…..

We invite you try us….& to make the offer all the more enticing we’re giving you FREE marketing for your property for the entire month of June…..yep! All your web advertising, photography & signboard including for free. No catches!!!!

The Goss!
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NOVAK - HOME TO AUSTRALIA’S BEST P.M’s